June 1, 2010
WEB-Based Call Center at NCL
Norwegian Cruise Line (NCL), a major cruise line and longtime Seaware user, has implemented Seaware’s web-based call center, resulting in instant, comprehensive access directly to the reservation floor, as well as significant savings on training time for agents.
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January 5, 2010
TALLINK-SILJA goes live with SeaFreight
Tallink-Silja, a leading provider of passenger transport, cruise and cargo services in the Baltic region went live with SeaFreight, a Cargo Management module of Seaware Reservation system by Versonix.
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