June 2010 News » WEB-Based Call Center at NCL

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  • Lindblad Expeditions signs up with Versonix Seaware

    NEW YORK, NY, November 8th, 2018 --- Lindblad Expeditions, a global provider of expedition cruises and adventure travel experiences, has signed an agreement with Versonix to implement Versonix’ Seaware reservation system.

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  • Versonix will be issued a U.S. Patent No. 10,157,377

    Versonix will be issued a U.S. Patent No. 10,157,377 on December 18, 2018 System and Method for Reservation Inventory Management.

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Norwegian Cruise Line (NCL), a major cruise line and longtime Seaware user, has implemented Seaware’s web-based call center, resulting in instant, comprehensive access directly to the reservation floor, as well as significant savings on training time for agents. This Seaware technology can now be used for B2B and B2C sites.”