Seaware For
Hotels and Resorts
Seaware offers world-class resorts profit-boosting capabilities, including comprehensive revenue optimization, packaging abilities, seamless integration with corporate websites, and unique capabilities for managing marketing programs.
Core Capabilities
Seaware reservation system allows hotels and resorts to boost operating efficiency and customer satisfaction while reducing costs of sale by using sales, marketing and revenue-yield management capabilities for inventories.
Reservations
- Multiple rooms and properties on one booking.
- Individual, per guest itinerary.
- Extended family on one booking.
- Elaborate packaging capabilities.
- Shopping by attribute.
- Customizable user interface for different users.
Product Management
- Dining, conference room, workshops, spa treatment with detailed schedule and capacity control.
- Transportation support (air, transfers, bus connection, etc.).
- Support or add-ons (miscellaneous items and services) with capacity control.
- Allotments of rooms.
- Support for simple or complex routes (trips lasting a few hours to multi-day trips).
- Packaging capability (optional and mandatory components).
Guest Management
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Extensive guest profile.
- Household (family) concept.
- Guest preferences.
- Unlimited classification and grouping.
- Suggest products and upsell based on the profile.
- Guest referral program.
- Guest’s travel history, including on premises spend.
- Online integration with Salesforce.
Loyalty Program
- Flexible rule-based loyalty program to earn/redeem.
- Multiple loyalty programs per guest.
- Earn points using any criterion.
- Earn points for external spend/activities.
- Redeem points using any criterion.
- Pay with a combination of points and money.
- Affinity programs with other companies.
Sales Channels
- Responsive and mobile ready for all channels (B2C| B2B| CC).
- All booking channels (B2C| B2B| CC) are ready from day one.
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Consumers, on premises consultants and agencies can comfortably work using their mobile devices.
Rule-Based Business Functions
- Pricing/discounting/promotions.
- Payment schedule and cancellation policies.
- Commissions.
- Taxes and fees.
- Insurance.
- Sales and marketing messages.
- Business policy validation.
- Selling limits.
- Finance/accounting and GL integration.
- Guest certificates and coupons.
- Guest ticketing/documentation.
- Add-on products and services.
- Reservation auto-notification and changes.
- Loyalty programs (earn & redeem).
- Multi-company support.
- Invoice items and costs.
Facility Management
- Restaurants, Spa, banquet halls management.
- User definable restaurant seating with time and cleaning slots.
- Facility: name, capacity, cleaning, etc.
- Facility layout: Effective dates/times and occupancy.
- Time-slots inventory driven.
Analytics and Reporting
- Data warehouse (customizable ETL (Target DB – Oracle or MS SQL Server).
- Native integration with Jaspersoft Reports and Tableau.
- Business intelligence – improve your decision and optimize internal business processes.
Inventory Management
- Flexible and unique ability to manage attrition (Versonix patented technology).
- Rooms allotment support (allocation of inventory to agencies or other channels).
- Ability to reserve/block rooms for special user definable needs.
- Automated room assigment optimization algorithm “Simulated Anealing”.
- Waitlist support.
- Fire Zone functionality (guest max, passenger in room limitation).
Applications Suite
- Top travel companies trust Seaware.
- Business rules-driven for ever-changing business.
- Customer centric – all about the customer.
- CRM and Loyalty program to reward and attract customers.
- Powerful and flexible inventory management.
- Advanced built-in revenue management.
- Business intelligence driven.
- Fully automated accounting/finance.
- Multichannel – CC, B2B, B2C, Etc.
- Scalable utilizing the latest technology.
- Secured by design and PCI/GDPR compliant.
- Complete end-to-end, and ready for production.
- Cloud oriented.
Pricing Management
- Flexible business rules-based pricing (based on product, market, guest profile, season, demand, travel agency profile, group price etc.).
- Support for dynamic pricing based on utilization, days before departure, target booking curve, inventory filling rate, etc.
- Easily adjusted pricing to react to market demand.
- Ability to price per room, person, day, hour, etc.
- Easily create promotions with eligibility and capacity control.
- Support for promotion combinability (can be at reservation or guest level).
- Support for percentage or flat discount (can be applied to specific price components).
Agency Management
- Detailed profile.
- Rule-based commission management (basic, bonus % can vary by product, agency performance, market, room generic category etc.).
- Commission split between multiple agencies.
- Ability to associate specific commissions, payment schedule, insurance and cancellation policy with a specific promotion.
- Net rate, tour operator rate.
- Agencies hierarchy support.
- Performance monitoring/history.
- Pay commissions for various components at different times.
- Loyalty program support for corporate customers.
- Individual travel agent recognition.
- Profile duplication reduction and merge capability.
Financials
- User-definable forms of transactions.
- Transfer of funds.
- Online card processing; tokenization at client and transaction levels.
- Scheduling future payments with credit cards.
- Manual/automated component payments.
- Refund approval process; automated/manual.
- Support for multiple currencies; Pricing, Transactions, GLs, Agencies.
- Invoicing for credit agencies (agreement); credit limits.
- Commission: Basic, Tier, VAT, Bonus, GSA, Payout at multiple levels.
- GL accounting: ability to generate GL entries, summarize, and interface to a GL system (such as Oracle Financials, PeopleSoft, SAP, etc.).
- Allocate funds to specific owners (Departments/Partners/Product owner).
- Automated features for closing accounting periods.
- Automated process to recognize modifications after closing.
- Interface to a GL system (such as SAP, Navision, Oracle Financials, PeopleSoft, etc.).
- Ability to move funds between any entity in the sysytem.
- Ability to set up pre-paid coupons which can be used once payment is received; additional ability to write off expired and unused (partially or fully) coupons.
Interfaces and Distribution
INTERFACES/DISTRIBUTION CHANNELS:
- Finance (SAP, Navision, Oracle Fin, PeopleSoft, etc.).
- Graph QL API for custom interfaces.
- Salesforce.
- Web B2B, B2C (including tablet and mobile).
- Online Salesforce integration.
Yield & Revenue Management
- Fully integrated yield and revenue management functionality.
- Define price levels to open/close promotions and/or apply discounts based on facility utilization and other business conditions.
- Open/close promotions and/or discounts based on utilization and other conditions.
Maximize Efficiency with Versonix
Reach out with your project details and we will get back to you as soon as possible.
Address
1175 Saratoga Avenue, Suite 4
San Jose, CA 95129, USA
Phone
+1 (408) 873-3141
Fax
+1 (408) 873-3139