In November 2021, Explora Journeys, the new luxury lifestyle cruise brand of the MSC Group, went live with Versonix Seaware.
The journey began at its travel advisor center where feedback signals our firm commitment to our industry partners to provide a seamless and intuitive customer experience. Nothing best describes the experience with Seaware than a direct quote from a user. An Explora Journeys ambassador at the center reported: “This morning I had a call with a travel advisor, and for the first time I conducted the call using only the system to support me. It has been a pleasure to see how easy and intuitive our system is to use. Looking for information such as itineraries and prices, specific suite numbers was extremely easy, as it was making the booking itself.”